How HR Professionals Can Take Advantage of AI (Artificial Intelligence)
As an HR Professional, how can you take advantage of artificial intelligence to automate and speed up processes and make your life simpler?
First, we need to define what artificial intelligence is.
In simple terms, it’s the use of computer systems to simulate human intelligence.
AI has several capabilities, such as, visually identifying and classifying objects, recognizing speech, making decisions, and other tasks humans can accomplish. It also makes it possible for computers and capable devices to learn a user’s preferences from previous choices.
The power of artificial intelligence lies in the data, making artificial intelligence applicable wherever there is data.
From Messy Desk to Messy Computer
Before the digital age, HR professionals had the tedious job of going through paperwork and resumes manually. Then came the digital age and we took the mess on our desks, organized it a little better, and created a new mess in our PCs. This, in turn, allowed us to search by keywords, but it still didn’t solve the problem of: how to stop wasting so much time going through all of those documents.
How AI is Helping to Solve the Problem
With the advent of AI, various software programs and hardware innovations have been developed to help HR professionals to better sort and organize documents (data) into a useful format that saves valuable time.
Applicant Tracking Systems (ATS)
Applicant Tracking Systems are now offering AI-based tracking capabilities which can help streamline an organization’s recruitment process. Offering things like candidate job matching, email automation, boolean searches, and more.
AI Powered Hardware Tools
AI-powered hardware tools are being adopted to help HR professionals become more productive and efficient. A good example is the Scanmarker Air Pen that can be used to digitize paper documents with a handheld pen device.
AI Platforms
AI-powered platforms such as Veriato help identify employees that are close to leaving the company as well as to detect insider threats. The platform tracks workers’ computer activities such as emails, keystrokes, internet activities, etc., then develops an AI model that can analyze the data to flag outliers and report them to HR. It does this by detecting changes in the overall tone of employees’ relationships and communications to predict when employees might be thinking of leaving.
AI is being used for everything from performance evaluations to career planning to training decisions.
What the Future of AI Holds for Human Resources
The HR technology scene continues to experience the integration of AI solutions to optimize their day to day tasks. The future of HR can be said to be digital as well as human because HR leaders are focusing on augmenting the mixture of human and automated tasks.
An example of what the HR AI scene will experience in the near future is the use of Virtual Reality to train employees. The most fascinating use case involves using virtual reality for compliance training.
Virtual Reality can be used to train store managers on the protocol in dangerous situations such as store robberies or fire outbreaks. This process can be completed without physical harm or damaging resources, as all that’s required is an AI-powered VR box loaded with the test scenery software.
We also hope to see more efficient chatbots that can be used to conduct recruitment exercises in the early stages. This will help save a whole lot of time and resources that are put into the recruitment process by both the company and the candidate.
How HRMs Can Take Full Advantage of AI
There are serious on-going debates about how AI will potentially replace human jobs, it still has a wide variety of applications in the business world where it can increase productivity and automate processes towards optimal workflow.
As the buzz about AI is still growing strong, this decade will see lots of AI-powered innovations. The best way for HRMs to take advantage of AI is to be alert and able to spot suitable solutions, the ones that will make their work faster and more efficient.